Found a better offer elsewhere? We'll match any legitimate competitor's price and add an extra 5%! Learn More

About Us

Learn about our company, our mission, and how we're making a difference in the electronics industry.

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Our Story

SellYourGadgets.com was founded in 2018 with a simple mission: to provide a fair, transparent, and environmentally responsible way for consumers to sell their used electronics.

What started as a single store in Chicago has grown into a nationwide operation with locations across the country and a convenient mail-in service that allows anyone to sell their devices from anywhere.

Our team of technology experts is passionate about extending the lifecycle of electronic devices through refurbishment and proper recycling, reducing electronic waste while providing value to our customers.

Today, SellYourGadgets.com is one of the leading electronics buyback services in the United States, known for offering the best prices, exceptional customer service, and a commitment to environmental sustainability.

Our Mission

To create a circular economy for electronics by offering consumers fair value for their used devices while extending product lifecycles through refurbishment and responsible recycling.

We believe that every electronic device deserves a second life. By providing an easy way for consumers to sell their used electronics, we're helping to reduce electronic waste, conserve natural resources, and make technology more accessible to everyone.

Our Core Values

Fairness

We offer the best possible prices for used electronics based on their true market value. Our price match guarantee ensures you always get a fair deal.

Security

We prioritize data security, providing free data wiping services to ensure your personal information is completely removed from your devices.

Sustainability

We're committed to environmental responsibility, refurbishing devices whenever possible and recycling components that can't be reused.

Transparency

We believe in clear communication and no hidden fees. What we quote is what you get, with no surprises or last-minute reductions.

Efficiency

We value your time, offering instant payments for in-store transactions and quick processing for mail-in services.

Community

We support local communities through job creation, technology donations to schools, and partnerships with local organizations.

Our Leadership Team

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Michael Johnson

Founder & CEO

With over 15 years of experience in the technology industry, Michael founded SellYourGadgets.com with a vision to revolutionize the way consumers sell their used electronics.

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Sarah Chen

Chief Operations Officer

Sarah oversees all operational aspects of SellYourGadgets.com, ensuring efficient processes and exceptional customer experiences across all locations.

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David Rodriguez

Chief Technology Officer

David leads our technology team, developing innovative solutions for device evaluation, data security, and online customer experience.

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Emily Williams

Chief Sustainability Officer

Emily ensures that our operations align with our environmental goals, overseeing our recycling programs and sustainability initiatives.

Frequently Asked Questions

How does the buyback process work?

Our buyback process is simple: bring your device to one of our store locations or use our mail-in service. We'll evaluate your device based on its model, condition, and market demand, then make you an offer. If you accept, you'll receive payment immediately in-store or within 24 hours for mail-in transactions.

What types of electronics do you buy?

We buy a wide range of electronics, including smartphones, tablets, laptops, desktop computers, gaming consoles, smartwatches, cameras, and more. Visit our What We Buy page for a complete list of accepted items.

How do you determine the value of my device?

We evaluate devices based on several factors: model, age, storage capacity, condition (cosmetic appearance and functionality), market demand, and current resale value. Devices in better condition with higher specifications typically receive higher offers.

Do I need to provide the original box or accessories?

No, we'll buy your device without the original box or accessories. However, including them may slightly increase the value of your offer. We primarily value the device itself.

What if my device is damaged?

We buy devices in all conditions, including those with damage. Cracked screens, dents, or other cosmetic issues will affect the price, but as long as the device powers on and is identifiable, we'll make you an offer. Even devices with significant damage have value for parts or recycling.

How do I prepare my device before selling?

Before selling your device, we recommend:
1. Backing up any important data
2. Performing a factory reset to remove personal information
3. Disabling any activation locks (like iCloud for Apple devices)
4. Removing SIM cards and memory cards
5. Charging the device to at least 50% battery

What is your price match guarantee?

If you receive a higher offer from another buyback service for the same device in the same condition, we'll match that price and add an extra 5%. Simply show us the competitor's written offer (dated within the last 7 days) during your in-store visit or email it to us for mail-in transactions.

How do you ensure data security?

Data security is our top priority. While we recommend performing a factory reset before selling your device, we also perform a professional data wipe on all devices we purchase using certified data erasure software that meets Department of Defense standards. This ensures all personal information is completely removed.

What payment methods do you offer?

For in-store transactions, we offer cash payments. For mail-in transactions, you can choose from several payment methods: direct deposit, PayPal, Venmo, or check by mail. Most electronic payments are processed within 24 hours of offer acceptance.

What happens to the devices you buy?

Devices in good condition are refurbished and resold, extending their useful life. Devices that cannot be refurbished are responsibly recycled through our certified e-waste recycling partners, ensuring that valuable materials are recovered and harmful substances are properly handled.

Contact Us

Phone

(800) 555-CASH

Monday - Friday: 9am - 6pm EST

Email

info@electronicsbuyback.com

support@electronicsbuyback.com

Headquarters

123 Michigan Ave

Chicago, IL 60601

Send Us a Message